Privacy Policy

Privacy Policy

This privacy notice tells you what to expect when Adult Learning & Skills Service collects personal information.  It covers why we collect personal information, how we use it and how we keep it secure. It applies to information we collect about:

  • Visitors to our website
  • People who register to attend, or attend, one of the events run by Adult Learning & Skills Service 
  • People who enquire about courses at Adult Learning & Skills Service.
  • People who apply for courses
  • People who phone the main college reception

We may change this policy from time to time, so please check this page occasionally to ensure you're still happy with the policy. By using the website, you're agreeing to the terms within this policy. We are committed to preserving the privacy of all visitors to our website and do not disclose personal data of our users to third-parties.

Who are we?

Adult Learning & Skills Service is an adult education centre based in Hammersmith & Fulham, London, providing courses to learners aged 19 and over. The main site, The Macbeth Centre, is a Victorian school building originally called Waterloo Street School until 1937, then Waterside School, and following this, St John’s School.  Though the building has adapted and changed its usage over the years from religious teaching, to schooling and then adult education, learning has always been the foundation of all activities here. We are registered with Ofsted with our registered address being: Adult Learning & Skills Service, Macbeth Centre, Macbeth Street, Hammersmith, London W6 9JJ

 

How do we collect information from you?

Google Analytics

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Site search

Search terms used on our website are collected and processed anonymously to help improve our website and search functionality. No user-specific data is collected by the centre.

Event registrations

When you register for, or attend, one of our events we will ask you to complete some basic information regarding your name, contact details, subject area(s) you are interested in studying and the level of study (full-time, or part-time). You may also be asked about your current situation, including employment and household income.  This data is collected to ensure we can provide you with the information that you may need to study with us, and improve the advice that we provide you with, as well as understand the geographic reach that we have as an educational provider.  At the time of requesting the information your consent to process this data will be sought. This data will be held until the 31 December 2030 due to the funding contract we have with ESFA. 

Course enquiries

When you enquire about a course, or request a prospectus, we will ask you for some basic information relating to your name, address, employment status you are interested in. This data is collected to help us provide you with the best possible service and refine our marketing channels.  At the time of requesting this information your consent to process the data will be sought. This data will be held until the 31 December 2030 due to the funding contract we have with ESFA.

Course applications

The personal information you provide when applying for a course is passed to the Skills Funding Agency.  Where necessary it is also shared with the Department for Education, including the Education Funding Agency.  This information is used by these government departments to meet their statutory responsibilities and to create and maintain the unique learner number (ULN) and personal learning record (PLR). The information you provide may also be shared with other organisations for education, training, employment and well-being related purposes, including for research. 

Further information about the use of and access to your personal data, and details of partner organisations are available at:

https://www.gov.uk/government/publications/sfa-privacy-notice 

Phone calls

To maintain customer service standards, and assist in staff training, we may record and monitor incoming telephone calls. The information you supply will enable us to assist you with your enquiry and provide you with the best possible service. It could also enable us to contact you, where necessary, to follow up any questions you may have.

Marketing

We would like to send you information about our range of courses, and other services that we offer, which we feel may be of interest to you. If you have consented to receive promotional information from us, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, you can opt out at anytime by clicking the unsubscribe link on the messages you receive.

We will not share your information for marketing purposes with third-party organisations outside of the Adult Learning & Skills Service.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Like many websites, we also obtain certain types of information when your web browser, or advertisements and other content served by or on behalf of Adult Learning & Skills Service on other websites.  This information is used to provide measurement services. For further information visit https://www.aboutcookies.org/ or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.  More information about the cookies we use on our website is available in our Cookies Policy

Other websites

This website may contain links to third-party websites and partner sites. We do not control and are not responsible for, the collation of any personal information by third parties whose privacy policy is different to ours. We encourage you to read the privacy statements on the other websites you visit.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email David.Ede@lbhf.gov.uk or write to us at the following address; David Ede, Adult Learning & Skills Service, Macbeth Centre, Macbeth Street, Hammersmith, London W6 9JJ. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy notice under regular review and we will place any updates on this webpage. This policy was last updated on 07 July 2020

How to contact us

Please contact us if you have any questions about this privacy policy, or information we hold about you: Email: david.ede@lbhf.gov.uk or by writing to: David Ede, Adult Learning & Skills Service, Macbeth Centre, Macbeth Street, Hammersmith, London W6 9JJ.

This privacy notice has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018.