Information, advice and guidance

Information, advice and guidance

Do you need some information, advice or guidance?

We can offer a wide range of support including:

  • Student & study support
  • Exam access arrangements
  • Children’s homework clubs
  • Volunteering opportunities
  • Career advice, CV guidance and employability support
  • Employment opportunities
  • Welfare benefits advice
  • Health and wellbeing

Advice and Guidance

General enquiries are dealt with by staff trained to NVQ Level 2 and 3 in Information and Advice.  Our reception staff have access to a computer database of all courses.   Students requiring specific subject advice will be put in touch with the relevant member of curriculum staff. Tutors may also be contacted beforehand, to discuss whether a course/level is suitable. 

As well as enrolling learners, Adult Learning and Skills (ALSS), provides support and advice on courses, and signposting individuals to other services offered by H&F, such as a Job Adviser, The Volunteer Service, The National Careers Service and Beam.

Children’s Homework Club

As part of our course offers, our Family Learning division offer a variety of homework clubs at different locations around the borough.  You can see a full list of offers on our webpage Homework Clubs

The Volunteer Service

The Volunteer Service provide an online service, to support individuals into volunteering placements across the borough. Help residents with training, interview, and work skills. They also match residents with the next stage of their work/career path and aim to help residents to re-engage with the community.

This service is available every Tuesday afternoon online and appointments can be booked through the website

Job Adviser

This service support individuals who need help to move into work, provide other careers information, access support to develop their CV, complete job applications and prepare for interviews. 

This service is available every Wednesday morning online and appointments can be booked through our website 

The National Careers Service

The National careers service support those who have been recently made redundant, helping them to look for new work by identifying their transferrable skills, as well as advice on Job search, careers, employment opportunities and interview skills. 

For further information, please telephone 0208 753 3600


Beam support individuals who are homeless or at risk of becoming homeless, by providing advice to find work, as well as offer support with ICT, childcare, and travel expenses.

For further information, please telephone 0208 753 3600.

Business Support

We offer a range of business courses at the Macbeth Centre with details advertised on our website online, in centre and on eventbrite.

The H&F Business Enterprise Club meets monthly and is also the ideal place to network and get useful information to help you set up or run your own business.

For information email:

H & F Business Enterprise Club